Shipping, Delivery and Return Policy
- Palm Beach Rattan ships to the 48 contiguous United States.
- Any furniture set may be returned or exchanged within 7 days of receipt
- Returned furniture must be in the original packaging
- Returned furniture must be in new and unused condition
- Returns may be subject to a 10% restocking fee
- Please notify us if you intend to return your furniture
- Buyer pays all return shipping costs
- Delivery/shipping charges are non-refundable
- We ship UPS or freight company. Shipping is curb side only; shipping company will not bring the furniture into your house or unpack for you. White glove service is available for an extra charge.
- You must inspect the furniture upon arrival and note any damage before signing. We only ship out undamaged furniture in new condition. If your furniture arrived damaged it happened in shipping. Please contact us as soon as possible if there is damage noted. Do not refuse a package. Doing so will be considered a canceled order and extra shipping costs will incur. Please keep all packing and contents in the case of damage.